Frequently Asked Questions

What types of fences do you repair?

We repair residential wood, chain-link, ornamental aluminum ornamental steel, polyvinyl, and solar fences. Some polyvinyl and ornamental aluminum fences may require brand-specific tools or parts, so in those cases, we recommend contacting your original installer.

How quickly can Willis Outdoors repair my fence?

Repairs are scheduled in the order they are received. When your job is contracted, we provide an estimated start date, and we also offer emergency repairs when safety concerns arise.

What parts of my fence can Willis Outdoors repair?

We handle all fence components, including posts, rails, fabric, boards, gates, and substructure, ensuring that every element is properly repaired.

Do you provide estimates?

We can evaluate your fence in whatever way works best for you. We’re happy to visit your property to inspect any damage and provide a detailed recommendation, or if it’s easier, you can send photos, a short video, or even connect with us live over FaceTime for a ballpark estimate before scheduling an on-site visit.

Are Willis Outdoors’ repairs guaranteed?

Workmanship is warranted for one year, and materials are covered by the manufacturer’s warranty, which may vary depending on the product.

Do you handle emergency fence repairs?

We handle urgent repairs when safety is at risk. After storms or major weather events, we assess the situation and work on the most critical issues first.